Red robin near me aurora co9/10/2023 ![]() Honor our Team Members by setting performance expectations and monitor training process to ensure quality of training.The GM will be the master motivator and mentor to the Management Team and approximately 50-75 Team Members, Associate Manager(s) and/or Shift Supervisor(s).Remarkable people make us better: The Restaurant Management Team is responsible for the selection, on-boarding and retention of Associate Managers, Shift Supervisors & Team Members through motivation, recognition, coaching and development.While overseeing the entirety of restaurant, have a primary focus on FOH operations (hiring, scheduling, etc.).We believe in a total team mentality, expect to spend limited time performing hourly FOH/ HOH functions including food preparation, cooking, cleaning, serving and greeting our crazy loyal Guests.Ensure complete and timely execution of corporate & local restaurant marketing programs including off premise catering and sales.Unbridled hospitality and personal connections are in our DNA – build year over year sales by promoting the restaurant locally and ensure guest satisfaction with prompt problem resolution.Delegate Heart of House (HOH) operations to Assistant General Manager (AGM) and ensure they optimize profit by scheduling labor efficiently and ordering food and supplies to maintain appropriate inventory, portion correctly, minimize waste etc.Regularly measure and evaluate service standards by using various feedback tools to develop and implement plans for continuous service improvement.Since we are always striving to be better, prepare reports and analyze metrics to identify opportunities and act promptly to correct.Prepare and conduct performance appraisals and one to ones with Management Team and take any necessary disciplinary action in line with company standards.Maintain our gold standard following the best practices of the company and brand equity standards to ensure guest satisfaction and profit maximization.Ensure company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program.Emphasize safety, sanitation and security awareness, and ensure that Team Members are properly trained to create safe situations.Ensure adherence to company cash handling and payment processing procedures.Regulate compliance with work authorization, liquor service, wage and hour laws and break requirements where applicable.Do the right thing, even when it’s tough or no one is looking: adhere to federal, state and local laws in addition to company policy, protect company assets, and hold Team Members accountable to these standards.Be the delegator of duties and follow up on tasks while remaining accountable overall for the restaurant and Team Members to make sure our guests continue to love coming to Red Robin.Have a cheerful spirit while also influencing and adhering to all company standards and policies including the code of conduct, attendance, uniform and appearance policy.Be the Maestro of restaurant operations (primarily Front of House while supporting Heart of House) including scheduling, planning, forecasting, and driving sales while being a champion of culture & bottomless fun.The GM embraces an entrepreneurial spirit and is responsible for all aspects of profit and loss, being the top dog of talent & training, daily execution of safety/sanitation, building maintenance, quality food preparation and a superhero for guests.Īt Red Robin, we believe the responsibilities of the GM should also represent our BURGER values: The GM is responsible for communicating and administering all company policies and procedures. The General Manager (GM) is the Burger Authority of a single Red Robin Restaurant whether they are on or off the premises. Restaurant General Manager - Start at $60,800 to $83,600+ per year!
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